Terms and Conditions

General Information

Use of the Website

• Eligibility: By using our website, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian to access our website and make purchases.
• Account: You may be required to create an account to make a purchase or access certain features of the website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Prohibited Activities: You agree not to engage in any activity that could harm, disable, overburden, or impair the functionality of our website. This includes, but is not limited to, using the website to transmit harmful viruses or other malicious code.

Product Information and Availability

• Product Descriptions: We make every effort to ensure that product descriptions, images, and specifications on our website are accurate. However, we do not guarantee the accuracy, completeness, or reliability of the information provided.
• Availability: All products listed on our website are subject to availability. We reserve the right to limit the quantity of any products or services that we offer, and we may discontinue any product at any time without notice.

Pricing and Payment

• Pricing: Prices listed on our website are in INR (Indian Rupees) or the applicable currency for international orders. Prices may change without notice, but changes will not affect orders that have already been placed.
• Payment Methods: We accept various payment methods, including credit cards, debit cards, and bank transfers. Payments for domestic and international orders are processed securely through third-party payment gateways.
• Taxes: Prices do not include any applicable taxes or customs duties. Customers are responsible for paying any taxes or customs fees imposed by their local authorities for international orders.

Order Processing and Shipping

• Order Confirmation: After placing an order, you will receive an order confirmation via email. This confirmation does not guarantee that the product is available or that the order will be processed.
• Shipping: Please refer to our Delivery and Shipping Policy for detailed information regarding shipping times, costs, and available shipping methods.
• Shipping Delays: While we aim to ship orders promptly, delays can occur due to reasons beyond our control, including weather, postal strikes, or customs clearance for international shipments.

Returns, Exchanges, and Refunds

• Returns and Exchanges: We accept returns and exchanges as per our Returns and Exchange Policy. Products must meet the conditions for return, and you should contact us within the stipulated time period for processing.
• Refunds: Refunds will be processed to the original payment method after the return is approved and the product is received in its original condition. Please refer to our Returns and Exchange Policy for more information on the refund process.

Intellectual Property

• Ownership: All content on our website, including text, images, logos, trademarks, and designs, are the intellectual property of Anusuiya and are protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without our explicit consent.
• Customer Content: By submitting any content (e.g., reviews, feedback, comments) to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and distribute that content for promotional purposes.

Privacy Policy

Limitation of Liability

• No Warranty: We provide our products and services "as is" without any express or implied warranties. We do not guarantee that our website or products will meet your expectations, or that the website will be error-free, uninterrupted, or free of viruses.
• Limitation of Liability: To the fullest extent permitted by law, Anusuiya shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or products, even if we have been advised of the possibility of such damages.

Indemnification

Changes to Terms and Conditions

Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
• Dispute Resolution: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The venue for arbitration shall be Jaipur, Rajasthan, India.

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